Tours

1. Product Introduction Tours

  • Overview of key features
  • First-time user walkthrough
  • Guided setup process

2. Feature Highlights & Updates

  • New feature announcements
  • Contextual tooltips for new functionalities
  • Feature comparison tours

3. Interactive Training & Tutorials

  • Step-by-step how-to guides
  • Hands-on feature demonstrations
  • Simulated user actions

4. Personalization & Setup Assistance

  • Profile setup & preferences
  • Account configuration walkthrough
  • Dashboard customization guidance

5. Role-Based Onboarding

  • Admin vs. user-specific onboarding
  • Department-based tours (e.g., sales, HR, finance)
  • Developer API onboarding

6. Compliance & Security Training

  • Data privacy & security policies
  • Legal & compliance acknowledgments
  • Industry-specific regulations walkthroughs

7. Support & Help Resource Tours

  • FAQs & knowledge base guidance
  • Chatbot & support contact introduction
  • Community & forum navigation

8. Gamified & Incentive-Based Onboarding

  • Progress tracking with milestones
  • Reward-based learning (badges, discounts)
  • Achievement unlocks for completion

9. Self-Service & Troubleshooting Guidance

  • Common issue resolutions
  • Interactive troubleshooting flows
  • FAQ integration into the product

10. Conversion & Upsell-Oriented Tours

  • Free trial to paid conversion guides
  • Subscription plan selection help
  • Cross-sell & upsell feature tours

 

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