Tours
1. Product Introduction Tours
- Overview of key features
- First-time user walkthrough
- Guided setup process
2. Feature Highlights & Updates
- New feature announcements
- Contextual tooltips for new functionalities
- Feature comparison tours
3. Interactive Training & Tutorials
- Step-by-step how-to guides
- Hands-on feature demonstrations
- Simulated user actions
4. Personalization & Setup Assistance
- Profile setup & preferences
- Account configuration walkthrough
- Dashboard customization guidance
5. Role-Based Onboarding
- Admin vs. user-specific onboarding
- Department-based tours (e.g., sales, HR, finance)
- Developer API onboarding
6. Compliance & Security Training
- Data privacy & security policies
- Legal & compliance acknowledgments
- Industry-specific regulations walkthroughs
7. Support & Help Resource Tours
- FAQs & knowledge base guidance
- Chatbot & support contact introduction
- Community & forum navigation
8. Gamified & Incentive-Based Onboarding
- Progress tracking with milestones
- Reward-based learning (badges, discounts)
- Achievement unlocks for completion
9. Self-Service & Troubleshooting Guidance
- Common issue resolutions
- Interactive troubleshooting flows
- FAQ integration into the product
10. Conversion & Upsell-Oriented Tours
- Free trial to paid conversion guides
- Subscription plan selection help
- Cross-sell & upsell feature tours